FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
Billing POLICY
Payment is due upon completion of your cleaning service unless otherwise agreed. Pricing is based on the details provided at booking and may change if the property's condition or cleaning requirements differ significantly. Additional services may incur extra charges. Cancellations or rescheduling made at least 24 hours in advance are generally free, while late cancellations may be subject to a fee. We stand behind the quality of our work and encourage customers to contact us within 24 hours with any concerns
Payments Accepted
We accept major payment methods available through our booking/payment system. All applicable charges will be clearly communicated before the service begins.
Cancellation Policy
Cancellations or rescheduling made at least 24 hours before the scheduled appointment can be made without a cancellation fee. Cancellations made within 24 hours may be subject to a fee.
Satisfaction Guarantee
Your satisfaction is important to us. If you are not satisfied with any part of our cleaning service, please contact us within 24 hours so we can review the concern and work toward a suitable resolution.